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Telephone Account Manager


  • Ref: TAM/CAB
  • Location: Poole
  • Type: Permanent
  • Hours: Full-time
  • Salary: £24,000 – £26,000 + up to £35,000 OTE

Rock Recruitment are delighted to be working with a leading National Telecoms Provider offering software solutions in a B2B environment. As a Telephone Account Manager your responsibility is to uncover new opportunities and progress them through different sales stages through existing accounts.

About the role:

• You will be part of the contact centre solutions team working across various markets.

• Relationship building, maintaining and nurturing of up to 70 accounts.

• Working as part of a larger team, with CRM usage.

• Customer retention and upselling products within existing accounts.

About You:

• A keen and logical team player with Sales and Account Management experience, preferably in a similar industry.

• Good understanding of how to build rapport with your team and customers.

• IT literate and able to learn and adapt to new systems quickly.

• Excellent listening, questioning and critical thinking skills

• Confident in a customer facing role.

• The ability to prioritise

• Full driving licence and use of car

• Attending out of hours networking events

• Travel to the other offices may be required

• Satisfactory completion of pre- employment screening checks, including a CRB disclosure.

If you would like more information regarding the role or would like to apply, please submit your CV. All applicants will be treated in the strictest of confidence.


Camila Ancell-Begley
01202 237129


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